Internet Support
Internet Support : "If your network problem exists on only some computers on your network, but other computers can still connect to the Internet, then the problem lies with the configuration of the computers that are experiencing problems. To troubleshoot, follow the steps below for each computer that cannot connect to the Internet: Step 1 - Restart Your Computer Restart your computer as you normally would. Ensure that you have removed all disks and CD-ROMs from the drives." Click on the following link to know more. http://www.rogers.com/web/support/supportinternetservices